REFUNDS & CANCELLATIONS

Thank you for choosing Sawrted. This Refund and Cancellation Policy outlines the terms and conditions regarding refunds and cancellations for our services. By using our virtual photo and video platform, you agree to comply with this policy.

 

1. Refund Policy

1.1 Custom-made Content: As our services involve creating custom-made visual content based on your specific requirements, we do not offer refunds for completed and delivered orders unless there are exceptional circumstances.

1.2 Quality Concerns: If you have concerns about the quality or adherence to your original requirements of the delivered content, please contact our customer support within 48 hours of receiving the order. We will evaluate the issue and, if deemed necessary, work towards providing a satisfactory resolution, which may include revisions or partial refunds at our discretion.

1.3 Non-Delivery: In the unlikely event that we are unable to deliver your order within the specified timeframe due to unforeseen circumstances, you may request a refund for the undelivered portion of the service(Non Subscription Service).

 

2. Cancellation Policy

2.1 Subscription Cancellation: If you have subscribed to our services and wish to cancel your subscription, you may do so at any time. However, please note that subscription fees are non-refundable, and cancellation will be effective from the next billing cycle.

2.2 Order Cancellation: For one-time orders, if you decide to cancel before the commencement of the content creation process, you may be eligible for a full or partial refund, depending on the stage of the order completion and resources utilized.

 

3. How to Request Refund or Cancellation

To request a refund or cancellation, please contact our customer support team via hello@sawrted.com. Provide the necessary details related to your order, subscription, or cancellation request for prompt assistance. (Please visit to our knowledge base for more information )

 

4. Changes to the Refund and Cancellation Policy

We reserve the right to modify or update this Refund and Cancellation Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically to stay informed about any updates.

5. Contact Us

If you have any questions or concerns regarding our Refund and Cancellation Policy, please contact us at hello@sawrted.com. Our customer support team will be happy to assist you.

Please note that this policy applies only to our services and does not cover any third-party products or services that may be associated with our platform.